Returns & Exchanges
At NereTravel, we want you to feel confident in your journey, which is why we offer a 30-day return policy on all unworn apparel and travel accessories. If your gear isn't the perfect fit for your next adventure, we'll help you find a replacement or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing